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Documents and Manuals
Operation Manual
Click here to download the operation manual.
Installation Manual
Click here to download the installation manual.
Line Sheet
Click here to download the October 2022 line sheet.
Frequently Asked Questions – ION Plating Rectifier Repair
Q: What ION plating rectifier models do you repair? A: We provide comprehensive repair services for all ION rectifier models and generations. Our technicians are factory-trained on ION plating systems and maintain extensive parts inventory for both current and legacy rectifier units.
Q: How long does ION rectifier repair typically take? A: Most ION plating rectifier repairs are completed within 5-7 business days. Rush service is available for critical production needs. We’ll provide an estimated completion time when you contact us with your specific unit details.
Q: What are common ION rectifier problems you repair? A: Common issues include power regulation failures, control board malfunctions, cooling system problems, arc detection circuit faults, and high voltage insulation breakdown. We also repair mechanical components like contactors and switching assemblies.
Q: Do you provide warranty on ION rectifier repairs? A: Yes, all ION plating rectifier repairs include a comprehensive warranty covering both parts and labor. Warranty terms vary based on the type of repair performed.
Q: Can you repair older ION rectifier models that are no longer in production? A: Absolutely. We specialize in maintaining legacy ION plating equipment and stock obsolete parts for discontinued rectifier models. When original parts aren’t available, we can often provide suitable replacements or perform circuit modifications.
Q: How do I ship my ION rectifier for repair? A: Contact us first for shipping instructions and RMA number. We’ll provide specific packaging requirements to ensure safe transport. For large rectifier units, we can arrange specialized freight shipping or coordinate on-site service when appropriate.
Q: Do you offer on-site ION rectifier repair services? A: Yes, we provide on-site repair services for complex installations or when equipment cannot be easily removed from your ION plating system. Contact us to discuss your specific requirements and scheduling.
Need immediate assistance? Call us Mon-Fri 9 AM to 5 PM CST for ION rectifier repair support.